Conditions of sale


1. Ownership of the site


The site (below site) is the property of "PROGARR" with registered office in Corso dei mille 106, 91011 Alcamo (TP), Italy, Vat number IT02642800813. The Customer declares to have read all the information and general conditions of sale presented herein, before placing an order.


2. Applicable laws


The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree: September 6, 2005 n. 206 on consumption, with specific reference to the rules on distance contracts and the legislative decree 9 April 2003, n. 70 on certain aspects of electronic commerce. 


3. Discipline for the purchase of goods through the site 


These Conditions of Sale, together with the conditions of delivery and payment for goods provided in this site are an integral part of the sales contract concluded between the user of the Site (the customer) and PROGARR. PROGARR invites, therefore, to carefully read these terms, and to print, however, to keep copies, also in electronic form.



4.Conclusion of contract 


4.1 Proposals of the customer


The publication of the products displayed on the Site constitutes the details of the invitation, directed to the Customer, to formulate the proposal. The order of the customer in respect of goods on the site, it is to contractual proposal to PROGARR, and may be done by completing the form online. The order of the customer requires full knowledge and full agreement on the procedure of purchase of these general conditions of sale and terms of payment and delivery on this Site


4.2 Proposals of the customer


The correct receipt of the proposal is confirmed by the customer through a PROGARR reply to the email address or fax number supplied by the customer. The response of PROGARR, generated automatically not valid acceptance of the proposal, but only confirmation of receipt. This mail will summarize the products and services purchased by the customer, the prices, delivery times. The Customer undertakes to verify the correctness of the data contained in the communication and submit to us, promptly, any inaccuracies. 


4.3 Eventual publication errors


Successivamente all'invio della risposta di conferma da parte di PROGARR, nel caso sia PROGARR a riscontrare (a causa di errori di natura tecnica o formale) la non correttezza del prezzo e/o delle caratteristiche e del costo della spedizione, pubblicate sul Sito, dei prodotti e servizi oggetto della Proposta del Cliente, PROGARR darà espressa comunicazione di ciò al cliente invitandolo ad effettuare, se ancora interessato, una nuova proposta. 


4.4 Conclusione del contratto


After received the confirmation reply by PROGARR, in case it PROGARR, to abut (due to technical or formal errors) is not the correct price and / or characteristics and the cost of the expedition, published on the Site , products and services in the Proposal of the customer. PROGARR give notice to the customer and invite to customer, if still interested, a new proposal. 



5. Obligations of the Customer 


The purchase of products and services is reserved to persons of legal age or who otherwise have the capacity to act. PROGARR disclaims any liability in case subjects unable to act in violation of this rule. The purchase of products and services on the Site, requires the transfer by the customer, the data required for operating activities of delivering the goods. The Customer undertakes to communicate to PROGARR correct information, current and truthful information relating to personal data, personal address and, in general, to other information useful to process the order. The customer agrees to pay the price of goods purchased.


6. Amount of the purchased goods and payment


All prices are in Euro and include VAT. Outside the purchase price of the additional cost of delivery, any costs of collection. The customer provide for payment of amounts due:

  • online via credit card, if it is equipped with one of the cards allowed.

  • PayPal
  • bank transfer


7. Shipping and delivery 

PROGARR ensures you make the shipment of goods purchased by the customer in the whole world. PROGARR is not responsible for any delays during the transport service. For the purposes of the delivery is required the presence of the customer or his representative at the place and day of scheduled delivery. PROGARR ensures compliance with quality standards for products and services exclusively to the time of delivery at the place indicated by the customer. In the absence of the customer, the courier will leave a notice of the second delivery the next business day. PROGARR reserves the right to contact the customer to arrange a new appointment and to charge additional shipping costs and the costs of storage. PROGARR ensures compliance with quality standards for products and services exclusively to the time of delivery at the place indicated by the customer. And not responsible relating to the bad condition of the goods due to improper storage next, to the time of delivery.


8. Right to cancel


Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire,or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right to cancel, you must inform us (INSERT: Name of the company, street, number, postcode, town, e-mail address, telephone number) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

9. Claim 


Any complaints in relation to goods purchased through the site will be directed by email ( or via ordinary post to: PROGARR - Corso dei mille 106 - 91011 Alcamo (TP) Italia. 



10. Force majeure


PROGARR not be liable for any delay in the contract governed by these general conditions of sale if the delay is caused by circumstances beyond their reasonable control. The part in delay due to force majeure will be right to an extension of time necessary to fulfill such obligations.


11. Protection of personal data - Privacy


You will find information on how we process your personal data by clicking on Privacy Policy.

For further information on our Privacy Policy you can contact us at or at our registered offices located in Corso dei mille 106 - Alcamo Italy


12. Applicable Law and competent court


The agreement of sale between PROGARR and the Customer will be disciplined and interpreted in accordance with Italian law. For the solution of civil disputes deriving from the conclusion of this contract of sale at a distance, if the customer is a consumer, the territorial imperative is the judge of the place of residence or domicile of the consumer, if located in Italy, in all other cases the local jurisdiction is the only forum of Trapani.